Tag: voice
All the articles with the tag "voice".
Never Let the Model Do the Maths
Updated: at 10:00 AMI built Mira, an AI servicing agent for loans and credit cards that works over text and live voice. The rule that shaped everything is that the model never produces a number. It decides what to look up and how to explain it; deterministic calculators and a policy rules engine that cites clause IDs produce every figure. Here is how that works, what the latency looks like, and what is still simulated.